Did you know?

We don't outsource support services. All support services are provided by experienced staff with specialized knowledge of our technology.

 

Enjoy our hassle-free, timely and responsive Circle of Support Services

TeleMED's scope of services is as unique and innovative as our array of products.  Our understanding of the challenges facing our clients, together with our ability to devise responsive and practical solutions has earned us the status of trusted advisors.  Our expertise contributes significantly to our clients' ability to achieve measurable productivity and profitability and improved patient service.

 

 

Technical Support

  • 24/7 Call Centre
  • Remote Support
  • Product Downloads

On-Site Maintenance

  • 1 Day Replacement /Repair
  • Preventive Maintenance

Data Management

  • Data Retention
  • Data Editing
  • Test Routing
  • User Accounts
  • Customization
  • Integration

Education and Professional

  • ‘Noise' Investigations
  • ECG Quality Reviews
  • Holter Scanning
  • Initial Product Training
  • User Retraining
 

Customization and Integration

  • Workflow Customizations
  • System Integrations