45 minutes of training* – or less – and you are ready to go

Under your contract with TeleMED, we provide, install and maintain all of the hardware (including recording devices) and all of the software you need to manage your tests.  Installation and training typically takes less than one day.  Onsite training, provided on the same day by our skilled and experienced TeleMED trainers, typically takes just 45 minutes – or less – because operation of the TeleMED system is intuitive.  That means you are ready to manage your first test right away.  It’s that easy.

Round the Clock Support, Rapid Repairs

With the help of the latest communication technologies, customers can reach our staff and obtain support 24 hours a day, 7 days a week, 365 days a year.

Our support includes:

• Online system troubleshooting
• Online training support
• On-site technical support and training
• Preventive maintenance program on hardware and software
• Quality assurance program

This means your staff can focus on what they do best – delivering quality patient care.

On the rare occasions when you do need an equipment repair, we can visit your site and complete the repair or provide a replacement within 1 business day.

And as always with TeleMED, you don’t pay for regular maintenance. Or repairs. You don’t even pay for equipment upgrades. All you pay is a per-use charge.

*Based on our experience with most new TeleMED clients