TeleMED: Service Made Simple
TeleMED medical data management solutions are easy to purchase, and easy to operate. We understand that downtime severely impacts patient care, customer service and revenues.
TeleMED's Preventive Maintenance Program optimizes the reliability of your system. However, there may be times when you need help, and they always seem to occur at the worst possible moment. There's no need to spend time consulting Help Menus or User Guides – you can simply call TeleMED. Quickly connect to a live, highly-trained, technician dedicated to supporting your product. We have the best response times in the business and we'll rapidly get you up and running again.
- Live Call Centre support is available 24/7
- All Call Centre technicians are TeleMED staff, exclusively dedicated to supporting TeleMED clients and solutions
- Online experts use secure, remote service technologies to understand, diagnose and fix over 90% of cases
- TeleMED Field Service Offices, with full equipment inventories, are locally situated for clients
- Onsite repair or replacement of equipment takes place within one business day